Managed IT Services.
Our services are customised for your organisation, creating entire organisational technology support with one point of contact and an easy support process. We’re quicker, better, and experienced so you can have one point of contact for all your IT needs.
Managed IT solutions tailored to the needs of your organisation.
Pritech has 20+ years of supporting Tasmanian businesses.
Consider us an extension of your team. We partner with your organisation to manage your IT needs from a wholistic point of view.
We are proactive with your technology systems to reduce the need to be reactive when an emergency arises.
24/7 365 Monitoring
We believe that managed services should be exactly that, fully managed. Our services are designed to completely remove the complication of IT Management. Using our system tools, we take full responsibility for your infrastructure, monitoring it day in, day out to make sure we are alerted to any risks to your business.
Helpdesk
Our helpdesk is manned by real technicians, so when you call us, it is a tech that answers the phone and helps you out. Whenever you call us, we log a ticket in our system for you which is monitored, tracked, and actioned. You will also be provided with updates when we do the work so you know what is being done.
Our Managed IT Services
Detailed below are some of the services that we include when you engage us to look after your organisational IT needs.
Patch Management
In a modern IT world, security is paramount. We make sure that all your software is patched and up to date, ensuring that you are as safe as you can be. As new patches are released, our friendly technicians will schedule the work, get it done, and let you know, all without you having to lift a finger.
Unlimited IT support
As a managed service customer, having unlimited support allows you to go about your business knowing that we have it all in hand. Your users simply log a ticket with us, our technicians take care of the work, and then we let you know when it is all done.
Managed Antivirus
Our seamless antivirus solution works in tandem with our 24/7-365 monitoring. If something happens, we will know about it before it becomes a problem. Our antivirus not only stays up to date with the latest threats using traditional signature-based protection, but also protects against new viruses using sophisticated heuristic checks and behavioural scanning.
Automated Tasks
Part of Remote Monitoring and Management is automation. We have created a number of automated processes that allow us to automate some of those processes that are often onerous and time consuming. These can be simple things like late night reboots of servers, right through to more complex things like patch updates, antivirus automation, backup management and auto deployment of software to new computers.
Remote Management
Our remote management software gives us the ability to help you without even having to be there. Our Remote Management and Monitoring allows us to keep track of all of your IT assets, giving us real time monitoring of your devices to make sure we can serve you quicker and more efficiently. We use this software to manage your Antivirus, Patch Management, Remote Support, and much more.
Backup Maintenance
In IT, the greatest risk to you as a business is loss of your intellectual property. With your entire livelihood often stored on your IT infrastructure, we can ensure that every measure is taken to keep your data as safe as possible. We will monitor your backups, check them, and can work on a risk management plan for you business.
Patch Management
In a modern IT world, security is paramount. We make sure that all your software is patched and up to date, ensuring that you are as safe as you can be. As new patches are released, our friendly technicians will schedule the work, get it done, and let you know, all without you having to lift a finger.
Unlimited IT support
As a managed service customer, having unlimited support allows you to go about your business knowing that we have it all in hand. Your users simply log a ticket with us, our technicians take care of the work, and then we let you know when it is all done.
Managed Antivirus
Our seamless antivirus solution works in tandem with our 24/7-365 monitoring. If something happens, we will know about it before it becomes a problem. Our antivirus not only stays up to date with the latest threats using traditional signature-based protection, but also protects against new viruses using sophisticated heuristic checks and behavioural scanning.
Automated Tasks
Part of Remote Monitoring and Management is automation. We have created a number of automated processes that allow us to automate some of those processes that are often onerous and time consuming. These can be simple things like late night reboots of servers, right through to more complex things like patch updates, antivirus automation, backup management and auto deployment of software to new computers.
Remote Management
Our remote management software gives us the ability to be there to help you without even having to be there. Our Remote Management and Monitoring allows us to keep track of all of your IT assets, giving us real time monitoring of your devices to make sure we can serve you quicker and more efficiently. We use this software to manage your Antivirus, Patch Management, Remote Support and much more.
Backup Maintenance
In IT, the greatest risk to you as a business is loss of your intellectual property. With your entire livelihood often stored on your IT infrastructure, we can ensure that every measure is taken to keep your data as safe as possible. We will monitor your backups, check them, and can work on a risk management plan for you business.
Patch Management
Unlimited IT support
Managed Antivirus
Automated Tasks
Remote Management
Backup Maintenance
"Better than in-house IT."
Entire Organisational Technology Support.
Do you need advice on taking your company to the next level with your IT? Call us today on 03 6235 5022. We’re here to help you!